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Mac/Windows tip: Frozen program? Here’s how to force it to quit

Raise your hand if you hate the spinning beach ball! Yep, I’m talking about all those times when your computer mouse turns into a spinning blue disc (on a Windows PC) or a multicolored beach ball (on a Mac), just as the program on your desktop comes to a screeching halt.

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That usually means something (hopefully minor) is amiss on your system. Maybe your computer is running low on memory because it’s doing a few too many things at once; or, perhaps, the program you’re using has wandered into a corner that it can’t get itself out of.

Now, the best way to deal with either the spinning Windows disc or the Mac’s beach ball is, typically, to do nothing. With any luck, your system or application will settle down after a few seconds or so.

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But if several minutes have passed and you’re still staring at a frozen program, it might be time to take matters into your own hands and force the stalled program to quit.

Doing so may, of course, lead to losing any unsaved data; then again, you may not have much choice.
Ready to unstick a stuck program? Here’s how.

Stuck with a frozen Windows program? Open the Task Manager, select the app that’s causing you trouble, then click the End Task button.

For Windows:

You can force a frozen Mac program to quit in just a few clicks.

For Mac:

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Click here for more Windows tips, or here for help with your Mac.