Libby writes: When I plug my Apple iPad into my PC, iTunes immediately starts an 8-step syncing saga, culminating in starting a download in excess of 5,000 photos. This I do NOT want it to do. Can you help please? Hi Libby! Yep, we can fix this. All you have to do is...
Jill writes: Whenever I try to open a PDF in Safari, I just get a blank screen. Isn’t Safari supposed to be able to open PDFs by itself? I could’ve sworn it used to. Hi Jill! Yes, Safari can and should be able to open PDF files directly in the browser...
Christine writes: I feel technologically challenged. I have a Word Document. How do I convert it to a PDF file? I downloaded Adobe Reader. Every time I click “Convert,” Adobe wants to be paid. I thought you can do this without paying. Hi Christine! So,...
Beth writes: Hi Ben! Here’s my question. My husband, son and I are all using my iTunes account. It was originally set to my iPhone, but now whenever either one of them gets an app (free or otherwise) on either the iPad or iPod, I end up with a copy of that app on my...
Sarah writes: I keep getting a message that says I don’t have enough available storage to back up my iPhone 4S. I have the free 5 GB account and only 1.5 GB available. I am truly not a geek who saves everything. Any suggestions as to where I might look what is...
Celia writes: My girlfriend’s laptop has nearly breathed its last. As I’m too broke to purchase new, I was thinking of getting her a used Mac laptop as a replacement. Therein lies the dilemma. Where to buy? Who to trust? What should I look for? I would be...
Sheri writes: I now have three Gmail accounts set up on my iPhone: personal, work, and school. It’s convenient to be able to check all of the accounts on my phone, but it’s annoying that the mail app’s badge shows the total number of unread messages...
Terri writes: Whenever I go to take a photo on my iPhone, little green and blue squares start popping up on the screen. What’s going on? Am I supposed to do anything? Hi Terri! Yep, those pulsing green and blue boxes that appear in the iPhone’s camera...
